|About Us AWM Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Unit 17/18 Mercers Road, Chapel Pond Hill Bury St Edmunds Suffolk IP32 7HX United Kingdom
Phone:  01284 701222
Fax:  01284 703559
Email: graham [at] awmlimited [dot] co [dot] uk
My VAT Registration Number 0571 0307 73
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Prices advertised include shipping charges to UK mainland. Goods will be shipped as soon as possible following receipt of order and receipt of payment. We will confirm despatch of your order, indicating method of despatch, via email, phone or fax.|
|Delivery Schedule As some items require verification before despatch, we will advise on the order confirmation the expected delivery schedule. For items not requiring verification, dependant on stock levels, we should despatch within 48 hours, again this will be confirmed upon receipt of order.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK, 17.5% VAT is added.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. All of our products come with a 1 year back to base warranty. The customer is responsible for returning goods to us.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on  01284 701222 (International +44  01284 701222 ) or fax us on  01284 703559 or write to us at Unit 17/18 Mercers Road, Chapel Pond Hill Bury St Edmunds Suffolk IP32 7HX United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|