1. Why should I purchase from AWM Limited?

AWM Limited is an established, family owned company that has been supplying high quality and affordable weighing solutions since 1979. Working with us, you will find we genuinely care about our customers and partners and always aim to offer the best before and after sales experience possible. We consistently receive praise from our distributors for the dedication, friendliness and integrity of our knowledgeable and experienced team who offer the highest level of customer service and support.

2. What makes AWM Limited’s products stand out from the competition?

We believe in providing quality that lasts and where others have moved their manufacturing abroad we pride ourselves on still manufacturing the VW range of platform scales here in the UK, as we have done since 1989. The quality and reliability of the VW platform range is the result of over 25 years of design and manufacturing experience and we still control the complete process from initial enquiry through to the design, fabrication and final weight testing.

Our products are built to last, we use high quality components and will not compromise on material and build quality. All of our loadcells are OIML approved and all platforms can be Class III verified for trade use as required. Our ISO 9001:2008  registration ensures that all of our platforms and weighing systems are manufactured to strict quality standards and are fully QA tested and calibrated with certified test weights by our highly trained engineers before despatch.

As well as our VW range of platform scales we supply the excellent Cardinal Detecto range of industrial and medical scales from the USA (see below) and our in-house programmers offer complete software solutions using the Cardinal 825 Spectrum indicator. With the flexibility of our software department and our custom built platforms, we pride ourselves on being able to meet almost any project requirement.

3. What product ranges does AWM Limited offer?

AWM Limited follows a strict policy to only supply innovative products from established manufacturers that will be available and fully supported for years to come. As well as manufacturing and supplying our own VW range of platform scales, we are the exclusive UK distributors for Cardinal Detecto Scale, one of the largest independent weighing machine manufacturers in the USA. We also supply the Vetta Macchi range of premium quality mechanical scales that are manufactured in Italy.

4. What before and after sales support is available?

Our team is one of the friendliest and most knowledgeable in the industry, we consistently receive praise for our dedication to providing friendly, honest and informed before and after sales and service support. Our technical staff are highly experienced and knowledgeable in all aspects of the weighing industry and are ready to provide support and advice on any of our products.

5. Can my company become a distributor for AWM Limited?

Yes, we welcome all product enquires and distributor applications. We have a close relationship with all of our distributors and look forward to working with you to help market and promote our product ranges in your area. Please get in touch by visiting the Contact Us page.

6. What is the difference between VW, VWXtra, Cardinal and Detecto?

The VW range of platform scales and weighbeams are manufactured by AWM Limited here in the UK. The VW range also incorporates our ultra low profile axle weigh pads which have been at the forefront of axle weighing for over 10 years. Most of the VW platforms are built to order and can be manufactured to meet custom specifications as required (i.e. high capacity or specific dimensions). In order to offer a quick turn around on the most popular platform sizes and capacities we created the VWXtra products which cover the most common sizes and capacities and can be supplied off the shelf.

Cardinal Detecto Scale is based in Webb City, Missouri, USA and is an ISO registered company that designs and manufactures industrial weighing equipment, under the name Cardinal Scale, and medical scales under the name Detecto Scale. Cardinal Scale, established in 1950, purchased Detecto Scale, established in 1900, and created one of the USA’s largest independent weighing machine companies with over 450 employees and a world-wide distributor network.

7. Can AWM Limited offer Certified Calibration and Class III Verification for trade use?

Yes, all platforms purchased with a Cardinal indicator are calibrated free of charge prior to despatch and can be issued with a Calibration Certificate as required. As well as our UKWF and ISO certified calibration procedure, our ISO 9001:2008 registration includes our quality system approval for Self Verification, allowing us to verify platform scales for trade use here at our factory. We were one of the first independent companies to obtain Self Verification. All VW platforms use OIML approved loadcells and are designed for Class III approval.

8. What is the standard delivery schedule?

We aim to ship all goods as soon as possible following receipt of order (and receipt of payment if required). We will confirm the date and method of despatch on your order confirmation, which will be sent to you via email within 24 hours of your order being placed. As some items require Class III verification and some are built to order, the date on the order confirmation will be an expected delivery schedule, which we will do our very best to meet. On some rare occasions the actual date may vary slightly from this estimate but if it does we will always keep you informed of any changes. We work hard to ensure that we provide the earliest delivery possible and as standard, for items not requiring verification or manufacture, dependant on stock levels, we will despatch same day for orders received before 12pm, or next day for orders received after this time.

9. What courier service does AWM Limited use and how can I track my order?

We work with  Team-C which is part of the APC Overnight group. On despatch of your order, you will receive an email confirmation from Team-C with a unique tracking number. To track your shipment please visit the Team-C website and click on “Track Your Parcel”.

10. What is the warranty period for AWM Limited’s products?

Our ISO 9001:2008  registration ensures that all of our platforms are manufactured to strict quality standards and are fully QA tested and calibrated by our highly trained engineers. We stand by the quality and reliability of all of our products and offer a 24 month back to base warranty on VW platform scales and 12 month back to base warranty on all other products. Please note the customer is responsible for returning faulty goods to us for inspection.

11. What are AWM Limited’s Terms and Conditions?

AWM Limited’s Terms and Conditions of Sale are available to download here. Alternatively, please call us on +44 (0)1284 701222 or email sales@awmltd.com for a hard copy or to be sent the Terms and Conditions via email.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Questions, issues or concerns? I'd love to help you!

Click ENTER to chat