What Happens During a Weigh Scale Service & Calibration?

August 14, 2024

Service and calibration are essential processes to ensure your weighing scales provide accurate and reliable measurements. But what exactly happens during these procedures? Read on to find out more.

Servicing and Health Checks

Firstly, during a service visit, your dedicated engineer conducts a thorough inspection and health check of your scales. This involves checking for any signs of wear, damage, or malfunction. Components such as loadcells, cables, junction boxes and weight displays are examined closely to ensure they are functioning correctly. Any potential issues are identified early, preventing future breakdowns.

Next, the scales are cleaned to remove any dust, debris, or build up that could affect their performance. Cleanliness is critical, as even small particles can skew measurements, leading to inaccuracies.

Calibration Checks

Your engineer will then perform a calibration check where the accuracy of the scales is tested against known weights. Your engineer uses certified weights to check if your scales are weighing correctly. If discrepancies are found that are outside of national tolerances, adjustments are made by recalibrating the scales. This step is vital for ensuring the scales' precision, especially in industries where exact measurements are crucial.

Software Updates

We will also update any necessary software and perform any required repairs during the service. This comprehensive approach ensures that all aspects of the scales' performance are optimised.

Report

Finally, a detailed health check report is provided, documenting the findings, actions taken, and any recommendations for future maintenance alongside a weighing performance certificate traceable to national standards providing traceability and confirmation that your scales comply with industry standards, providing you with peace of mind and proof of compliance.

We will then be in touch with you after the service and send a reminder when you're due your next one, meaning you can focus on running your business and leave your weighing scale compliance to us!

Ready to start? Email sales@awmltd.com to book your free service audit.