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Solent Stevedores is a multi-award-winning private specialist port operator working throughout the UK, Channel Islands, and Singapore.
They offer industry-leading cargo-handling, storage and logistics solutions for customers serving a wide range of markets, including containers, dry bulk commodities, fresh produce, project cargo and cruises.
After a decade of using their existing weighbridge software, it no longer aligned with the company’s ambitions, nor their move towards a more connected way of working using SharePoint. The original system could not integrate with SharePoint, and the business required visibility across departments.
Solent Stevedores needed a modern solution that would work with their wider IT infrastructure, improve data security, simplify day-to-day operations on the weighbridge, and provide clear, accessible reporting for cargo superintendents and customers.
Solent Stevedores approached AWM to review their requirements and consult on a solution, utilising the Cardinal WinVRS weighbridge software. AWM worked closely with the Solent Stevedores team to shape the system around how they operate, by adapting the software through bespoke development.
The software was configured and developed to integrate directly with their customers order systems and SharePoint, improve data security and make information accessible across the business.
As the system evolved, AWM provided ongoing input, advice and refinement, helping to shape features, reports and processes that made day-to-day work easier.
Customers’ orders are pre-loaded into the WinVRS system ready for instant processing. Transactions are quicker and easier to access within the business, whilst the data is more secure.
Custom-built reporting has removed the need for manual data handling, allowing the team to generate accurate spreadsheets for cargo superintendents. The integration with SharePoint has also supported the company’s wider digital ambitions, ensuring the weighbridge software works as part of a connected ecosystem rather than in isolation.
Through the reliability of the system and the ongoing support from AWM, the Solent Stevedores team have confidence that operations will run efficiently and reliably.
Beyond the software itself, Solent Stevedores highlight the value of AWM’s aftercare and support. From on-call assistance to remote dial-ins, the AWM team remain closely involved, providing practical help and clear guidance whenever it’s needed.
Doug, Operations Manager Bulks Terminal at Solent Stevedores explains:
“Our AWM weighbridge software and IT support provides an excellent service. The system has all been bespoke built for our needs by the AWM team, and it combines user-friendly features with powerful state of the art technology that effectively meets all the needs and requirements of our business.”
Accuracy is central to their operation:
“The software allows for accurate weight measurements, vital to our business dealing with bulk and heavy goods, ensuring that we comply with regulations and avoid costly mistakes.”
Support has been equally important:
“Our IT support team at AWM are always ready to help 24 hours a day, providing prompt assistance whenever users experience issues or have questions. This reliable support gives us peace of mind, knowing we will not face long downtimes.”
Doug also highlights the operational impact during live vessel work:
“This is especially critical when we are loading or discharging vessels with trucks over the weighbridge to capture the weights for the cargo superintendents, accurately and efficiently. All records are easily accessible at any time of the operation.”
The partnership continues:
“Our software is constantly updated based on customer feedback, which means it adapts and improves over time, keeping pace with industry demands and regulations.”
Reflecting on the overall experience, Doug concludes:
“Our experience with AWM for all the weighbridge software and IT support has been exceptionally positive, transforming our operations and improving efficiency significantly. Their knowledgeable support and attention to detail made it clear from the start they genuinely care about our success.”
