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  • What before and after sales support is available?

    Our team is one of the friendliest and most knowledgeable in the industry and will genuinely care about your requirements no matter how big or small. We consistently receive praise for our dedication to providing friendly, honest and informed before and after sales and service support. Our technical staff are highly experienced and knowledgeable in all aspects of the weighing industry and are ready to provide support and advice on any of our products.

    Find out the best person to speak to for support here.

  • Can my company become a distributor for AWM Limited?

    Yes, we welcome all product enquires and distributor applications. We have a close relationship with all of our distributors and look forward to working with you to help market and promote our product ranges in your area. Please get in touch by emailing sales@awmltd.com or calling +44 (0)1284 701222.

  • Can AWM Limited offer Certified Calibration and Class III Verification for trade use?

    Yes, all platforms purchased with a Cardinal indicator are calibrated free of charge prior to despatch and can be issued with a Calibration Certificate as required. As well as our UKWF and ISO certified calibration procedure, our ISO registration includes our quality system approval for Self Verification, allowing us to verify platform scales for trade use here at our factory. We were one of the first independent companies to obtain Self Verification. All VW platforms use OIML approved loadcells and are designed for Class III approval.

  • What is the warranty period for AWM Limited's products?

    Our ISO 9001:2015 registration ensures that all of our platforms are manufactured to strict quality standards and are fully QA tested and calibrated by our highly trained engineers. Please visit our warranty and returns page for further information.

  • What are AWM Limited's Terms and Conditions?

    Our Terms and Conditions of Sale apply to all orders and are available to download here or on request.