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Resolution Glide – the Warehouse Upgrade You Really Need
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AWM is committed to providing exceptional support to ensure that our clients’ equipment has maximum uptime, and their processes operate smoothly and efficiently. Our team offers expert advice, troubleshooting, and responsive assistance, covering everything from setup and calibration to software updates and maintenance, in-person, over the phone, and with remote access.
We understand that each business is unique, and we tailor our support services to meet specific requirements, offering phone support, on-site visits, and remote assistance. AWM’s dedicated support helps businesses minimise downtime, optimise equipment performance, and gain confidence in their operations.
Once logged into your dealer account all technical manuals, type approval certificates and pricing details can be found on the individual product page.
1. For information on Product Returns and Product Warranty please click here.
2. Remote Support Software
Click this link to run our remote support software when directed by your Technical Support Agent.
Your contacts at AWM for Technical and Product Support are listed below.
| Sales Support | Contact | Phone Number |
| General Sales Enquiries Axle and Vehicle Weighing Custom Solutions and Consultancy Dimensioning and Sortation | Sales Team | 01284 701222 – Option 1 |
| Technical Support | Contact | Phone Number |
| Service, Calibration and Technical Advice Weight Indicators, Remote Displays, Setup and Calibration Platforms Scales, Bench Scales and Workshop Dimensioning and Sortation | Service Team | 01284 701222 – Option 2 |
| Admin and Office Support | Contact | Phone Number |
| General Enquiries Order Status, QA, and Returns | Office Team | 01284 701222 – Option 3 |
| Accounts Queries and Credit Control | 01284 701222 – Option 4 |
Alternatively, please fill in the form below and we will come back to you.
Click here to view our full range of weighing products and solutions, or alternatively Contact us to discuss your requirements