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AWM appointed as Supremo Remote Support Software Resellers
May 17, 2018
AWM appointed as Supremo Remote Support Software Resellers

Have you had enough of Teamviewer for remote support? 

Teamviewer has truely had it's day, constant updates, super expensive licenses, constant version conflicts, slow and unreliable connection, spying and blocking with no warning. 

AWM are now resellers for Supremo the latest and best remote support software.

Supremo is a powerful, easy to use and complete solution for remote desktop control and support. It allows you to access a remote PC or host a Meeting in just a few seconds. Download, access, control.

Key features of Supremo:

Light and easy-to-use

Supremo is free remote desktop software to provide remote assistance to customers. Supremo is constituted by only one executable file that is very small and doesn't need any installation. In just a few clicks you will be able to provide - or receive - support through Supremo.

No router / firewall configuration

Supremo uses a powerful data transfer protocol that allows you to connect to remote computers behind routers and firewalls without any configuration. Supremo doesn't need any installation or setup and its connection is extremely secure thanks to its integrated encryption.

Multi-connection

Supremo allows multiple users to connect to the same computer. This can be very useful when you need to do complex assistance sessions or when you need to do an internet presentation. For example, your customers can connect at the same time to a computer in your company and see a presentation of your products and services.

Meeting-ready

Supremo offers an easy solution for demonstrations and remote courses: Meetings. Hosting a meeting, you can share your screen without giving the control to the other users. Feature available only to subscriber.

Drag & Drop file transfer

Supremo provides an integrated file transfer application, that allows you to explore the disks of the remote computer and transfer files and folders in both directions. You can send a folder from your PC to the customer's PC with a simple click, or you can download a file/folder from the customer's PC to your local PC.

Security and protection

Supremo is a secure and reliable application. All the data transferred through the Internet is encrypted with the AES 256-bit algorithm. In addition a random 4-digits password is generated at every control session. It's also possible to specify a much stronger password to protect your machine and block specified IDs.

Customisable

All the subscribers of a Supremo plan can customize the executable for free and distribute it to their customers. Discover how to customize Supremo with our guide.

A lot of useful features

Supremo provides a lot of useful features in order to simplify your job. You can install Supremo as a Windows service, to make connection always available in the background. Furthermore it includes an integrated chat application that allows you to chat with multiple users while you are connected for remote assistance.

We are currently offering an annual Supremo license for £85 + VAT (the annual price for Teamviewer is a crazy £382!) and our price is 5% cheaper than the online Supremo price.

We can instantly provide your download link and online license code and support you from here in the UK. Contact us for further information on sales@awmltd.com.

April 2018 Trade Newsletter from AWM Limited
April 30, 2018
April 2018 Trade Newsletter from AWM Limited

Trade Newsletter April 2018

April has been a month of positive change and not just in the weather! We welcomed three additional members of staff to the AWM team to support our impressive growth and have invested in new IT systems to make our internal processes even more efficient! We continue to develop new innovative weighing solutions month on month and have worked hard to support our partners, notably at the recent Food-EX exhibition. And somewhere in the middle of all this, James got married!
 
This month we feature...
  • Remote Display Video
  • Offer on Weighbeams
  • BCS Offer 
  • New AWM Staff
  • BX11 Video
  • ANPR Solutions 
  • New Test Unit Location
  • Conversion Kits
  • World Cup Promotion
Click here to view the April Newsletter Online!
  

A warm welcome to 3 new members of the AWM Team!
April 26, 2018
A warm welcome to 3 new members of the AWM Team!
New Marketing AssistantWe are very pleased to be welcoming 3 new members of staff! A warm welcome to Sophia, Claire & Dan who have joined our friendly team. We are going to do a focus on each new staff member over the coming weeks, first up Sophia! 

Sophia is our new Marketing Assistant who's involved in all aspects of our marketing from Social Media to Literature/Videos & Market research. Sophia enjoys the cinema, photography & media editing as well some retail therapy on the weekend! She is a creative person who is always willing to take on a challenge. Very active, bubbly and friendly she always keeps a positive attitude towards any situation! Say hi to Sophia on sophia@awmltd.com!
AWM recognised as Premium Consulting Partner for Kern
April 18, 2018
AWM recognised as Premium Consulting Partner for Kern
AWM Limited are pleased to be recognised as a Premium Consulting partner for Kern. 

The "Premium Consulting Partner" logo is a way for KERN / SAUTER to distinguish those Sales Partners who have gained special professional expertise for the KERN / SAUTER product range and are the preferred partner for Kern in their respective country. 
 
Contact us for the best prices and sales support on all Kern Balances and Medical Scales. You can see our full range of Medical Scales on online at www.awmlimited.co.uk/medical.html or contact us for further information on sales@awmltd.com
Customer Survey Results and Easter Egg Competition Winner!
March 27, 2018
Customer Survey Results and Easter Egg Competition Winner!

Customer Survey Easter Egg Competition Results! 

As part of our on-going company wide improvements we wanted to determine our customer satisfaction levels and ask you, our valued customers, about your experiences working with us. Over 30 companies replied and we are really excited and humbled by the results. We work hard to provide the best possible customer customer and support and we are so pleased that you think we are doing a great job!
 

We will be sharing the results with you in detail over the next few weeks but here is a quick summary...

 Survey 

 As a thank you for filling in the survey, everyone who completed the form was entered into a prize draw to win an Easter Egg....and here is the winner! 



New Printed Literature and Presentation Folder!
March 26, 2018
New Printed Literature and Presentation Folder!

New Literature prints & new design AWM presentation folder

The new literature arrived in the meeting room today! They look really great! Please contact us if you would like a pack sent to you. Don't forget we can also send you a pdf copy with your contact details on for free! All literature is also available online on our Literature Page.

New Literature

Trade Newsletter - March 2018 Edition
March 15, 2018
Trade Newsletter - March 2018 Edition

Trade Newsletter | March 2018 Edition

 
Included in this months newsletter...

  • LUDI Video
  • 190 "Storm" Offer
  • Junction Box Offer
  • New AWM Website
  • BCW Video Update
  • Kern Medical Scales
  • Test Unit New Location
  • Win an Easter Egg!
  • Customer Testimonial

TRADE NEWSLETTER |  MARCH 2018 EDITION

The first quarter of 2018 has been busy to say the least! We've launched the new AWM website, welcomed two new members of staff, launched new products, completed key project installs...and still battled into work through a lot of snow! Some of highlights of the first quarter are included in the newsletter and Q2 looks to be just as interesting. Look out for more product launches before July!
Customer Survey
March 12, 2018
Customer Survey
As part of our on-going company wide improvements we would like to determine our customer satisfaction levels and ask you, our valued customers, about your experiences working with us.
 
We would really appreciate it if you could take some time to fill in our Customer Survey - feel free to say whatever you feel, positive or negative, all feedback helps us improve!


Thank you for your time!
From all the AWM Limited Team!
BCW now with Negative Weighing Mode and Auto-tare!
March 08, 2018
BCW now with Negative Weighing Mode and Auto-tare!

Great News! The BCW has always been an ideal checkweighing scale - affordable, accurate, reliable and extremely easy to use. And now, its even better!

 
The BCW can now be used in negative or positive checkweighing mode meaning portion control weighing can be done by adding product on the scale (positive weighing) or by removing product from a bulk container (negative weighing).
 
The filling progress is clear and intuitive for the operator with a bright colour changing display, an on-screen progress bar and an optional audible alarm that sounds in the accept range.
 
 
The Negative Weighing Mode, used for de-accumulative portion control weighing, is fast and responsive and includes auto-taring between portions and a live on-screen running total to keep an eye on the amount of product in the bulk container. There are 5 customisable colour bands that allow the screen to change colour visually guiding the operator to the most accurate fill. Use the audible beep then confirm when the weight is in the acceptable range.
 
Visit the BCW Page on our website: www.awmlimited.co.uk/bcw.html
Follow the AWM Youtube Channel: www.youtube.com/AWMChannel

Your Quick Guide to Buying Medical Scales!
February 06, 2018
Your Quick Guide to Buying Medical Scales!
Your Quick Guide to Buying Medical Scales!

Ok, so you need to buy a medical scale...what type of scale should you buy? How do you make sure you can legally use it? What does Class III Approved mean? And what are M stickers and CE marks anyway? ...Confused? Hopefully not by the end of this guide...

What's it all about?

The importance of accurate medical weighing cannot be underestimated. Stories in the press over the past few years have highlighted cases of people becoming ill after their prescriptions were calculated from non-approved and inaccurate scales, even though, by law, all scales used for professional medical use must be Class III approved.

Where non-Class III scales are being used it is often due to misinformed purchasing departments or doctors being simply unaware that the scales they are using are not suitable for their needs. It is vitally important that consumers are aware of the legal requirements that are in place to ensure medical weighing is regulated and accurate. This guide will aim to explain these regulations and highlight your obligations as a medical scale purchaser.

The NAWI Directive

One of the key documents in the regulation of medical scales is the Non-Automatic Weighing Instruments Directive (or NAWI for short). This important document defines the legal requirements for weighing scales that are to be used in the EU. Since January 1st 2003*, the NAWI Directive has applied to all scales used for the following purpose**:

"Determination of mass in the practice of medicine for weighing patients for the purpose of monitoring, diagnosis and medical treatment."

(From this definition, scales used in, for example, slimming classes or fitness centres do not have to conform to the NAWI regulations - as long as the weighing is only for reference and is not used for any purpose mentioned above.)

*Scales purchased before this time are not affected - but may be subject to the requirements of other regulations.
**There are 5 other purposes too, but for this guide we will focus only on medical scales.

What do I need to do?

Now we have determined how the NAWI Directive applies to medical scales, we need to look at what the NAWI Directive says we need to do as consumers. In short, you need to ask your medical scale supplier to confirm that the scale you are purchasing meets the requirements of the NAWI Directive Regulations and check that the scale bears the necessary symbols, which are:

- a CE Mark (the manufacturer's declaration that their product meets the requirements of the applicable EC laws)
- an M sticker (the manufacturer's declaration that the scale conforms to NAWI)
- a 4 digit number (the identification number of one of several bodies who are authorised to test instruments and confirm that they accord with the European Directive on which the regulations are based).

What are Class III Approved Scales?

The NAWI directive defines the level of accuracy required by a weighing scale by giving it a Class. The most accurate being Class I which is used for highly accurate weighing where very little error in the result is accepted. The accuracy requirements of Class I and Class II scales are too great for most applications, so the most common accuracy class and the one that is used for trading (selling by weight - like in your local grocery) and medical weighing is Class III.

Class III Verification

Before it can be used as an approved weighing instrument, a scale must undergo a strict procedure known as a "Verification Test" (sometimes called a "Stamping"). A Verification Test puts a scale through numerous demanding procedures where it must perform to the required accuracy of its Class.

Among other procedures, the Verification Test includes "Weighing Performance" (where certified weights are placed on the scale all the way from zero to the scale's capacity - the maximum weight the scale can legally show) and "Repeatability" (where the same weight is placed on and off the scale multiple times). During these tests, in order to pass, the scale is only allowed to have errors or inaccuracies that fall within the maximum allowed errors for it's Class.

The Verification Test can only be undertaken by Approved Verifiers who have the authority to "stamp" a scale (or verify that it can be use as an approved scale). Once the scale has passed its test, the verifier marks the scale by a) placing a sticker on it with their 4 digit code, M and full postal details b) sealing it so it cannot be tampered with and c) issuing the Declaration of Conformity which is the certificate that comes with a Class III Approved scale to show it meets all required regulations.

What Scale should I buy?

Now that the legal side has been explained, you just need to decide which scale best suits your needs. There are many different types of scale, ones where you can stand on them and see your weight (some of these also have height measures and can show you your BMI or Body Mass Index - an indication of your height to weight ratio), ones where you can sit on them, and ones that can be used with wheelchairs.
 
Once you have decided which type of scale you need, the next step is to decide how big you will need it to be and the maximum weight you will need to put on the scale (this is known as the capacity of the scale).
 
Most of our scales come in standard sizes and standard capacities which will cover most applications, but if you need a larger scale or a higher capacity it may be worth looking at the Bariatric range. We specialise in Bariatric weighing and offer a wide range of high capacity models to suit all requirements. Please click here to see our range of Medical Scales.

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